Refund Policy

• 4-day guarantee: You have 4 calendar days from the moment we send you the live link to request a full refund.
• No questions asked: You do not need to explain why. Simply email us at tech@webappdev.co with your project ID.
• Full refund: 100% of the $500 is returned to your original payment method within 5–10 business days via Stripe.
• After 4 days: Refunds are not available once the 4-day window has passed, as significant development work has been completed.

• Cancel anytime: You may cancel your retainer at any time from your dashboard or by emailing us. You will not be charged for the next billing cycle.
• Current month: The current month's payment is non-refundable once a sprint has started, as we begin work immediately.
• No sprint started yet: If you cancel before any work begins in the current billing cycle, we will refund that month's payment in full.
• Dispute resolution: If a sprint is delivered in a way that does not match the agreed scope, contact us. We will either fix it or refund that sprint's cost.

Email tech@webappdev.co with:

• Your account email address
• Your project ID (visible in your dashboard URL)
• The reason for your request (optional, but helps us improve)

We aim to process all refund requests within 1 business day.

Refunds will not be issued in the following circumstances:

• The 4-day window has passed
• The account has been terminated due to a Terms of Service violation
• The project requirements were materially misrepresented during the discovery process

If you have any concerns about a delivery or a payment, reach out before requesting a refund — we would rather fix it. Email tech@webappdev.co or visit our Contact page.